What sets us apart is our focus on using the latest, safest techniques and equipment, ensuring that every job is done thoroughly and efficiently. Whether it’s a domestic property or a commercial space, we are fully insured, including treatment risk insurance, giving our clients complete peace of mind. At Excel, we stand by our satisfaction guarantee – if you're not completely happy, we'll make it right, free of charge.
At Excel Carpet Cleaning, our commitment to excellence drives everything we do. We take pride in offering the highest standards of carpet and upholstery cleaning, using state-of-the-art equipment and advanced cleaning techniques. Whether it's removing stubborn stains, revitalising worn-out carpets, or ensuring delicate fabrics are handled with care, we guarantee professional results every time. As fully insured specialists with treatment risk insurance, you can rest assured your property is in safe hands. We’re dedicated to providing exceptional service with a focus on customer satisfaction, ensuring every job is completed to the highest level of care and precision.
Founded by Paul Noble, Excel Carpet Cleaning
has grown into one of Essex and London’s most trusted names in carpet and upholstery cleaning. With over 30 years of experience in the industry, Paul’s dedication to quality and professionalism has shaped the company’s success. Starting as a local business in Southend, we quickly gained a reputation for delivering exceptional results and unparalleled customer care.
As highly qualified members of the
National Carpet Cleaners Association (NCCA)
and the Institute of Inspection Cleaning and Restoration Certification (IICRC), we’ve expanded our services to cater to high-end clients and commercial properties, while staying true to our roots in the local community. Our story is one of passion, expertise, and a relentless commitment to providing the very best in cleaning services.
Professional carpet cleaning services tailored for both homes and businesses. We use eco-friendly products and advanced techniques to ensure your carpets are spotless and fresh.
Comprehensive cleaning for car interiors and leather items. We restore and refresh your vehicle’s upholstery with gentle yet effective methods, ensuring a thorough clean while preserving the quality and longevity of your leather surfaces.
Comprehensive cleaning for sofas, armchairs, and other fabric furniture. We restore and refresh your upholstered items with gentle yet effective methods, leaving them looking fresh and extending their lifespan.
Quick and effective emergency stain removal for those unexpected spills and accidents. We handle tough stains like wine, blood, and pet mishaps.
Specialized carpet and upholstery cleaning services for offices, pubs, gyms, and other commercial spaces. We offer flexible scheduling to minimise disruption to your business.
Delicate cleaning for handmade silk, wool, and Persian rugs, as well as curtains. We ensure the preservation and care of your valuable textiles.
Safe and effective removal of pet stains and odors. We use pet-friendly products to keep your home fresh and clean.
We offer a wide range of cleaning services, including:
Carpet Cleaning - Domestic & Commercial: Professional carpet cleaning services tailored for both homes and businesses. We use eco-friendly products and advanced techniques to ensure your carpets are spotless and fresh.
Carpet Care: Expert carpet cleaning that penetrates deep into your carpets, removing dirt, allergens, and stains. Ideal for maintaining a healthy and clean living environment.
Upholstery Cleaning: Comprehensive cleaning for sofas and upholstery items. We restore and refresh your upholstery with gentle yet effective methods.
Car & Leather: Our specialised cleaning for car interiors and leather surfaces ensures a deep clean while preserving their natural beauty.
Emergency Stain Removal: Quick and effective emergency stain removal for those unexpected spills and accidents. We handle tough stains like wine, blood, and pet mishaps.
Commercial Carpet Cleaning: Specialised cleaning services for offices, pubs, gyms, and other commercial spaces. We offer flexible scheduling to minimise disruption to your business.
Handmade Rugs & Curtain Cleaning: Delicate cleaning for handmade silk, wool, and Persian rugs, as well as curtains. We ensure the preservation and care of your valuable textiles.
Pet Stain Removal: Safe and effective removal of pet stains and odours. We use pet-friendly products to keep your home fresh and clean.
Yes, we prioritize the health and safety of your family and pets. We use eco-friendly and non-toxic cleaning products that are safe for all household members while effectively maintaining cleanliness.
No, you do not need to be home during the cleaning service. Many of our clients provide us with access to their homes or offices. However, if you prefer to be present, we can schedule a convenient time for you.
Your satisfaction is our top priority. If you're not happy with our service, please contact us within 24 hours, and we will re-clean the area at no additional charge. We strive to ensure every client is completely satisfied with our work.
You can schedule a cleaning service by contacting us through our website, calling our customer service number, or sending us an email. We offer flexible scheduling options to fit your needs.
Yes, all our cleaners are thoroughly background-checked, insured, and bonded for your peace of mind.
We can clean approximately 300–400 square feet per hour. This may vary depending on soil levels, furniture to be moved, spot treatments, and setup time.
Avoid pets, children, and heavy traffic during drying. Ideally, wait 3–4 hours before replacing furniture, especially wood, as dyes may transfer. Carpets may feel damp for 2–4 hours, depending on conditions, but this is normal.
Yes, we move most furniture in the main living area at no extra cost. Larger or heavier items (like sideboards or bookcases that are full) may not be able to be moved. We do not move valuable items such as pianos or china hutches for liability reasons.
Some spots may reappear due to sticky residues or wicking. In certain cases, the spot may be a permanent stain. Contact us for advice if a spot returns after cleaning.
Small bleached areas may be spot-dyed, depending on the carpet fibre. some of these spots cannot be dealt with by cleaning and the damage may be permanent.
We can't guarantee removal of indentations. Crushed carpet fibres and backing may be improved with heat, moisture, and grooming, but deep indentations may be permanent.
Frequency depends on household factors such as occupants, pets, and usage. At a minimum, carpets should be cleaned once a year. Proper cleaning prevents re-soiling and prolongs the life of your carpet by removing soil that wears down fibres. Major manufacturers recommend cleaning every 6–18 months, and regular cleaning is required to maintain warranties. High-traffic areas may need quarterly cleaning, while others may need it only every 18 months. Regular cleaning also helps remove bacteria, dust mites, and allergens.
Carpets trap contaminants such as dust, allergens, and pollutants, which helps improve indoor air quality. However, carpets need regular cleaning to maintain their filtering ability and prevent health issues. Properly cleaned carpets contribute to a healthier home environment.
Dupont Teflon Carpet Protection creates a barrier around carpet fibres, helping resist moisture and wear. It gives you time to clean spills and reduces abrasion from sand and dirt, extending your carpet’s life.
We can remove most spots that are not permanent stains. Here’s a guide to some common stains:
Yellowing (50%) – Depends on the cause.
Filtration Soiling (25%) – Common around baseboards, often difficult to fully remove.
Urine (50%) – Best removed when fresh.
Vomit (50%) – Similar to urine.
Blood (75%) – Good chance if no hot water or alkaline cleaners have been used.
Rust (85%) – High chance of success.
Red Dye (15%) – Difficult to remove unless treated quickly.
Lipstick (50%) – Can be removed with solvents, unless it contains red dye.
Furniture Stains (75%) – Generally removable.
Soft Drinks (95%) – Usually not a problem.
Tea & Coffee (50%) – May cause permanent stains due to tannins.
Ketchup (50%) – Potential issues with red dye.
Mustard (15%) – Difficult to remove.
Paint (20%) – Better chance if fresh, slim if dried.
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